AI: Your New Teammate
Radical Inclusiveness - the Competitive Edge
Outstanding Customer Service is a Culture Thing
Gender Bias in the Jewelry Industry
Ask a better question, get a better answer
What I Wish Consumers Knew About Buying Designer Jewelry
Integrity is A Russian Doll
Collaborative Management: Consultative vs Consensus
Caution! Don't Try This at Home
Tell Better Stories
It's not enough to sell a product or a service any more. You must also be able to tell the story. The Pip Storytelling Deck is a tool we use at the Werx Brands to construct and tell better stories. You can be a master story-teller too!
That cash won't hatch! Don't let your strategic players just sit on it.
Embrace the Internet to Increase Business Value
An Ode to Difficult Geniuses
The Gift That Keeps On Giving? Technical Skills
Giddy’up
Past Time for Change - A Post to the Jewelry Industry
Outstanding Customer Service is a Culture Thing
Put Your Pain Under the Microscope
Being a Better Leader Part 2: Be the Chief Customer Finder
Power, Politics, Sex, and Religion (yes, this is a business blog)
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Strategy
At the end of the day, we all have to fight our demons alone. And I think that's the source of loneliness. If you spend your whole life insisting there are no demons to fight or hiding your demons or determined to fight them in private, you end up existentially alone.
It's surprising how many people are not aware of their reasons for doing things. They think they know, but when asked to reflect upon it, they don't. Why are you in business? Why are you pursuing this role? Why are you frustrated, lonely, anxious, doubting? Why are you making this decision? Why aren't you asking for help? If you ask why before deciding what, who, how, or when, you will come up with a stronger answer every time. In business, why is the essence of strategy. In life, why is the essence of progress.
I sometimes wonder what our country would be like today if Christians had thrown themselves into eradicating poverty or inequality with the same energy they invested in fighting abortion.
I suspect the fear of being afraid is the most destructive fear of all.
Don't get FOMO over unicorns in the news. It's not usually the first person with the idea who makes the money, or even the first person who invests the cash. The person who invests the discipline is always the one to bet on.