AI: Your New Teammate
Radical Inclusiveness - the Competitive Edge
Outstanding Customer Service is a Culture Thing
It's Risky Business Speaking for God
Are You a Great Merchant or Just Shopping?
Do you know it when you see it?
Website Innovation: Beyond Cookie-Cutter to Business Value
Be a Better Leader Part 5: Be the Brand Builder
All of the Responsibility, None of the Authority
Everything You Know About Luxury Has Changed
Being a Better Leader Part 2: Be the Chief Customer Finder
Tell Better Stories
It's not enough to sell a product or a service any more. You must also be able to tell the story. The Pip Storytelling Deck is a tool we use at the Werx Brands to construct and tell better stories. You can be a master story-teller too!
Simple But Not Easy
Past Time for Change - A Post to the Jewelry Industry
Keep Your Mind On Your Goals
Is it about the economy? It's about the leadership stupid.
The Value (and the point) Is in the Process
Getting Employee Reviews Right
Don't Let This Industrial Revolution Pass You By
That cash won't hatch! Don't let your strategic players just sit on it.
Resolution #2: Become a Better Thinker
Video
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Strategy
"The tricky thing about hope is to not confuse it with optimism." Rebecca Solnit
Perfectionism is a luxury for (starving) artists, or artists with benefactors. The rest of us must learn the difference between being in love with our own ideas and being in love with progress.
It's surprising how many people are not aware of their reasons for doing things. They think they know, but when asked to reflect upon it, they don't. Why are you in business? Why are you pursuing this role? Why are you frustrated, lonely, anxious, doubting? Why are you making this decision? Why aren't you asking for help? If you ask why before deciding what, who, how, or when, you will come up with a stronger answer every time. In business, why is the essence of strategy. In life, why is the essence of progress.
At the end of the day, we all have to fight our demons alone. And I think that's the source of loneliness. If you spend your whole life insisting there are no demons to fight or hiding your demons or determined to fight them in private, you end up existentially alone.
I suspect the fear of being afraid is the most destructive fear of all.